Beware: There are small talk criminals lurking everywhere. The coffee shop, your kids' school, the gym, the office, the dinner party. These brazen bullies strike quickly and without warning - and they don't care who they hurt. My ongoing …
Mercy Me! How to Forgive and Forget.
Today is Global Forgiveness Day, which is perfect for me because I am approaching that sweet spot of being totally comfortable forgiving others and really, really good at forgetting anything that happened before …
Hi, My Name Is ?
Dear Debra: I have read your book "The Fine Art of Small Talk" and have been privy to two of your programs. I've learned a lot, especially the importance of using someone's name when conversing. I recently spent a lovely ten minutes on the phone with a gentleman named Kevin. I …